Privacy Policy

Information used

Washing Machine Leak Help Team may use contact details, property location and a caller's description of water damage to address a call and keep related business records.

Details callers should limit

A caller should provide only details relevant to the water loss. Passwords, full payment card numbers and unrelated health information are unnecessary for an initial cleanup call.

Service contact

The operator may share contact and damage details with a restoration business so that business can discuss the property and proposed work. The business handles its own customer relationship and records.

Other publishers

External websites and businesses maintain their own privacy practices. A reader should check the terms of a business before submitting documents or payment information directly to it.

Retention

Information may be retained for operational records, dispute handling and legal duties. Retention periods depend on the purpose and applicable law.

Access and correction

An individual may call (888) 532-4616 to ask about access, correction or deletion of personal information. Identity verification may be needed before personal records are discussed, and applicable law controls the rights available.

Children and changes

The service is directed to adults responsible for a property. A parent or guardian may report a concern about a child's information by phone.

The operator may update this policy when practices or legal obligations change. The published policy states the current terms.